Conecto Help desk

Ingested from the official MCP Registry

FastDrop pulled this entry from the official MCP Registry as chat.conecto/help-desk and probed the endpoint. The maker did not submit it, so the outbound link is not endorsed and the description is not theirs.

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Tools this endpoint exposes

Read directly from the endpoint on 2 Nov 2026. Not supplied by the maker.

• ticket_create

  Open a support ticket for a customer request (email to a support inbox opens one by itself; see ticket_connect_inbox). The requester is not emailed unless email_requester is true: then they get the us

• ticket_list

  Tickets, newest activity first, by status (default: open and pending), priority, requester, tag, custom field, CRM contact or company, words in the subject or request, or activity since a time. A view

• ticket_get

  One ticket with its request, every reply, customer message and note (customer emails with their message id: email_get_message has attachments and the full text), tags, custom fields, SLA state and rat

• ticket_reply

  Email the requester a reply (internal=false) or add a private note only the team sees (internal=true). A reply goes out from the ticket's support inbox in the same email thread, so the customer's answ

• ticket_update

  Change a ticket: status (open, pending = waiting on the customer, resolved), priority (its SLA targets follow), category, subject, tags, custom fields, the bot it is assigned to ("me", another bot's n

• ticket_merge

  Merge a duplicate ticket (number) into another (into): its messages, notes, email threads, tags and fields move over, so mail in the duplicate's thread lands on `into` from now on, and `into` reopens

• ticket_connect_inbox

  Make one of the account's email inboxes a support inbox (open_tickets true): every new email to it opens a ticket, a reply in the same thread is added to that ticket (and reopens it), and ticket repli

• ticket_save_template

  Save a canned reply (a macro) under a name, replacing the one with that name. body may use {requester_name}, {requester_email}, {ticket_number}, {ticket_subject} and {business_name}. status and tags,