Desk

Ingested from the official MCP Registry

FastDrop pulled this entry from the official MCP Registry as io.github.LAHutchins91/desk and probed the endpoint. The maker did not submit it, so the outbound link is not endorsed and the description is not theirs.

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Tools this endpoint exposes

Read directly from the endpoint on 5 Oct 2026. Not supplied by the maker.

• list_support_desks

  List this team's support desks. Use the returned id. Do not guess a desk.

• create_support_desk

  Create a support desk when the user asks for a new policy home. Does not approve answers, refunds, features, or timelines.

• save_approved_answer

  Store or revise an answer the user has explicitly approved. Identical retries keep the same revision. A changed answer requires expectedRevision from a previous read.

• search_approved_answers

  Look up approved answers by topic, question, or answer text. An empty result means there is no approved answer. Do not invent one. Page with offset.

• save_refund_rule

  Store a refund rule the user has explicitly approved. matchTerms must name a specific situation. The word refund alone is not a rule. remedy is the only wording that may later be approved. decision AL

• list_refund_rules

  Read refund rules on a desk. Only APPROVED rules can authorize wording, and only through evaluate_commitment. Do not treat this list as permission to invent a refund.

• save_escalation_limit

  Store the escalation limit the user has explicitly approved for one channel. maxTier must be on tierLadder. Promise flags default closed unless the user sets them true. A limit does not itself approve

• list_escalation_limits

  Read escalation limits. A channel with no APPROVED limit cannot promise a refund, feature, or timeline and cannot be given an invented escalation path.

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