Desk365 MCP by usefulapi

Ingested from the official MCP Registry

FastDrop pulled this entry from the official MCP Registry as io.usefulapi/desk365 and probed the endpoint. The maker did not submit it, so the outbound link is not endorsed and the description is not theirs.

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Tools this endpoint exposes

Read directly from the endpoint on 30 Oct 2026. Not supplied by the maker.

• desk365_list_tickets

  List helpdesk tickets, newest first by default, with subject, status, priority (1 Low, 5 Medium, 10 High, 20 Urgent), source, assignee, group, category, contact, company, SLA and dates. Filter by stat

• desk365_search_tickets

  Full-text search over tickets, most relevant first. Searches subject and ticket number by default; widen it with search_in (description, replies and notes, attachment names, custom fields, contacts an

• desk365_get_ticket

  Everything on one ticket by its number: subject, description, status, priority, source, assignee, group, category, contact, company, SLA, due date, response/resolution durations (minutes), custom fiel

• desk365_get_ticket_conversations

  The conversation on a ticket: customer replies, agent replies, private and public notes and forwarded messages, each with sender, recipients, HTML and plain-text body, attachment details and time. The

• desk365_list_contacts

  List contacts (customers/requesters), 30 per call, sorted by name by default, optionally only those of one company. GET /v3/contacts.

• desk365_get_contact

  One contact by primary email (or, if the primary is not known, a secondary email): name, title, phones, company, departments, custom fields. GET /v3/contacts/details.

• desk365_list_companies

  List companies (customer organisations), 30 per call, sorted by name. GET /v3/companies.

• desk365_get_company

  One company by exact name: description, phone, address, SLA, domains, departments, custom fields. GET /v3/companies/details.