deskpro

Ingested from the official MCP Registry

FastDrop pulled this entry from the official MCP Registry as io.usefulapi/deskpro and probed the endpoint. The maker did not submit it, so the outbound link is not endorsed and the description is not theirs.

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Tools this endpoint exposes

Read directly from the endpoint on 30 Sept 2026. Not supplied by the maker.

• deskpro_get_me

  Return who the API key acts as — the auth method, the bound person id and their profile. A cheap way to confirm the helpdesk URL and key are right. Deskpro: GET /api/v2/me.

• deskpro_list_tickets

  List tickets, filtered by status, assigned agent, requester, organization, department or labels, and sorted. Returns ticket objects (id, ref, subject, ticket_status, agent, person, department, urgency

• deskpro_get_ticket

  Fetch a single ticket by id, with its subject, status, assignment, requester, labels, custom fields, SLA state and timing. A merged ticket redirects to the ticket it was merged into. Deskpro: GET /api

• deskpro_list_ticket_messages

  List the conversation on one ticket — every reply and agent note, with its author, date, is_agent_note flag and HTML body. Deskpro: GET /api/v2/tickets/{id}/messages.

• deskpro_list_people

  List people (end users and agents), searchable by name and filterable by email, organization or agent flag. Deskpro: GET /api/v2/people.

• deskpro_get_person

  Fetch a single person by id — name, emails, phone numbers, organization, labels, custom fields and ticket count. Deskpro: GET /api/v2/people/{id}.

• deskpro_list_person_tickets

  List the tickets raised by one person — their support history. Deskpro: GET /api/v2/people/{id}/tickets.

• deskpro_list_organizations

  List customer organizations, filterable by name or labels. Deskpro: GET /api/v2/organizations.

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