eDesk MCP by usefulapi

Ingested from the official MCP Registry

FastDrop pulled this entry from the official MCP Registry as io.usefulapi/edesk and probed the endpoint. The maker did not submit it, so the outbound link is not endorsed and the description is not theirs.

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Tools this endpoint exposes

Read directly from the endpoint on 10 Oct 2026. Not supplied by the maker.

• edesk_whoami

  The eDesk user the API token belongs to: id, name, email, username, role and active flag. GET /whoami.

• edesk_list_users

  List the eDesk users (support agents) with id, name, email, username, role and active flag. Use the ids as ticket owners. GET /users.

• edesk_list_channels

  List the sales channels connected to eDesk (Amazon, eBay, Shopify, email, ...) with id, type, name, country and currency. Use the ids to filter tickets and orders. GET /channels.

• edesk_list_tag_groups

  List the tag groups that organize ticket tags. GET /tag-groups.

• edesk_list_tags

  List ticket tags with id, name, color, active flag and tag group id. Use the ids in edesk_update_ticket (tag_ids). GET /tags.

• edesk_list_templates

  List saved reply templates (id, name, subject, body text, channels, usage). GET /templates.

• edesk_get_template

  One reply template by id. GET /templates/{id}.

• edesk_list_tickets

  List support tickets from all channels with subject, type, status, channel, owner, contact, linked sales order id, tag ids, message ids, reply count and AI classification. Filter by status, type, chan

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