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Enchant MCP by usefulapi

by FastDrop

MCP Verified 1 hour ago Registry import free

Work with Enchant help desk tickets: list, read, reply, add notes and labels, manage customers.

Work with Enchant help desk tickets: list, read, reply, add notes and labels, manage customers. Official MCP Registry: io.usefulapi/enchant@1.0.0. Remote endpoint: https://enchant.usefulapi.io/mcp

Problem it solves

Discoverable MCP server listed in the official MCP Registry.

How it's different

Remote MCP endpoint ingested from the official registry and probed by FastDrop.

Ingested from the official MCP Registry

FastDrop pulled this entry from the official MCP Registry as io.usefulapi/enchant and probed the endpoint. The maker did not submit it, so the outbound link is not endorsed and the description is not theirs.

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Tools this endpoint exposes

Read directly from the endpoint on 10 Oct 2026. Not supplied by the maker.

  • enchant_list_tickets

    List and filter tickets (newest first by default). Enchant REST: GET /tickets. Use user_ids ["null"] for unassigned tickets. Each result has a short summary; use enchant_get_ticket for messages.

  • enchant_get_ticket

    Get one ticket by id. Embed related data with `embed`: messages (the conversation: replies and notes), customer, user, inbox, labels. Each embedded type costs 1 extra rate-limit credit. Enchant REST:

  • enchant_list_users

    List the help desk users (agents): id, name, email. Use the ids to assign tickets and to author replies and notes. Enchant REST: GET /users.

  • enchant_list_customers

    List customers, or find one by contact: set contact_type and contact_value (for example email + an address). Enchant REST: GET /customers.

  • enchant_get_customer

    Get one customer by id, with the contacts (emails, phones, Twitter names). Enchant REST: GET /customers/{id}.

  • enchant_get_attachment

    Get the metadata of an attachment (name, size, MIME type) by id; attachment ids appear in ticket messages. Enchant REST: GET /attachments/{id}.

  • enchant_create_ticket

    WRITE: create an email ticket. Give customer_id, or a customer (matched by contact email, created if new). Optionally add the customer's first message with body (needs the customer's email). Enchant R

  • enchant_update_ticket

    WRITE: change a ticket: state (open, hold, closed), assignee, inbox, subject, spam or trash (not both true). label_ids REPLACES all labels (empty array clears them); use enchant_add_ticket_labels to k

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Matched on shared tags and the tools their MCP servers actually expose.

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