Gladly MCP by usefulapi

by FastDrop

MCP MCP VERIFIED Verified 2 hours ago Registry import free

Find customers, read conversations, items and tasks; add internal notes in Gladly.

Find customers, read conversations, items and tasks; add internal notes in Gladly. Official MCP Registry: io.usefulapi/gladly@1.0.0. Remote endpoint: https://gladly.usefulapi.io/mcp

Problem it solves

Discoverable MCP server listed in the official MCP Registry.

How it's different

Remote MCP endpoint ingested from the official registry and probed by FastDrop.

Ingested from the official MCP Registry

FastDrop pulled this entry from the official MCP Registry as io.usefulapi/gladly and probed the endpoint. The maker did not submit it, so the outbound link is not endorsed and the description is not theirs.

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Tools this endpoint exposes

Read directly from the endpoint on 31 Oct 2026. Not supplied by the maker.

gladly_get_organization
Get metadata about the Gladly organization: id, name, login domain, time zone, URL. Gladly API: GET /api/v1/organization.
gladly_list_agents
List the agents (support users) with id, name and email address. Gladly API: GET /api/v1/agents.
gladly_get_agent
Get one agent profile by id. Gladly API: GET /api/v1/agents/{agentId}.
gladly_list_inboxes
List the inboxes with id, name and disabled state. Gladly API: GET /api/v1/inboxes.
gladly_get_inbox
Get the metadata of one inbox by id. Gladly API: GET /api/v1/inboxes/{inboxId}.
gladly_list_topics
List the conversation topics (id, name, parentId, disabled). Use it to turn the topicIds of a conversation into names. Gladly API: GET /api/v1/topics.
gladly_list_audiences
List the audiences used to target answers (id, name). Gladly API: GET /api/v1/audiences.
gladly_find_customers
Find customer profiles by EXACTLY ONE identifier: email, phone number (E.164, for example +16505551987) or externalCustomerId. Returns at most 50 profiles, newest update first. Gladly API: GET /api/v1